El Paso, TX
Insurance claim help
Hail damage is usually a comprehensive claim. The process isn't complicated once you've seen it, and we handle the parts that need a dent technician.
How a hail claim usually goes
You file the claim with your insurer, online or by phone. An adjuster looks at the vehicle in person or from photos and writes an estimate. We inspect it under line lighting and compare. If the adjuster missed damage, we send a supplement with the panels and dent counts. Once it's approved, we do the repair. You pay your deductible and the insurer pays the rest.
You choose the shop
Texas Insurance Code § 1952.301 bars insurers from limiting your choice of repair facility under a Texas auto policy. Your insurer can recommend a shop. It can't require one.
What we're not
We're a repair shop. We're not your agent, your adjuster or your attorney, and your policy's terms decide what's covered. If you're unsure whether you carry comprehensive coverage or what your deductible is, your agent can tell you in one call.
Good fit
- Hail claims under comprehensive coverage
- Second opinions on an adjuster's estimate
- Supplements for damage the first estimate missed
Not a fit
- Liability-only policies (hail isn't covered)
- Legal disputes with an insurer
Common questions
Does insurance cover hail damage?
If you carry comprehensive coverage, hail is usually covered after your deductible. Liability-only policies don't cover it. Your policy is what decides, so check it or call your agent.
Can my insurance company make me use their shop?
Not on a Texas auto policy. Texas Insurance Code § 1952.301 bars insurers from limiting your choice of repair facility. They can recommend a shop; you choose.
Will a hail claim raise my rates?
Hail is a comprehensive claim, not an at-fault accident, but how an insurer treats it at renewal depends on the company and your claim history. Your agent can tell you before you file.
Send photos. Get a straight answer.
Text three photos of the dent and we'll tell you whether paintless repair will work and what it'll cost. Or skip ahead and book a time.
Message and data rates may apply. We only text back about your repair, never marketing. Reply STOP anytime. Texting policy